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People Management

Updated 25/11/13

Follow the trail

This page

Topic Reviews are about taking particular area and rounding up what is available to help you get to grips with the subject. This one covers HR, personnel management etc.

Books and manual on this topic are now on the Buy Books Direct page - checklists and research notes remain below.


Other people management related pages on VolResource include:

Equal Opportunity issues

Most of these don't just apply to staffing matters, but it is often where you come across them first.

Web Sites and Facilities

Briefings, checklists, facts

NCVO will send you model standard and fixed term employment contracts if you send an sae to the Helpdesk, NCVO, Regent's Wharf, 8 All Saints Street, London, N1 9RL (phone 0800 2798 798).

Chancellor Formecon is one of a number of commercial organisations providing a variety of Personnel Management forms, posters, manuals etc. Minimum quantities can be a pain, but quality is fairly reliable. Phone 01270 507300, email:

CIPD research (Feb 00) found an average absence rate in the voluntary sector of 1 in 20 working days (5%), compared with 1 in 30 elsewhere. 37 per cent of absences were down to 'Monday morning blues'. (Quoted in ThirdSector, 22/3/01)

Voluntary Sector Workforce Development Plan, published Voluntary Sector National Training Organisation, Feb 01, (see Training Resources or NewsReview) includes a round-up of useful statistics for the sector in England/Wales/Scotland (most from Skills Matter report):

20% of staff are managers and administrators, 18% in clerical occupations.

25% are educated to degree level, compared with 23% in public sector, 10% in commercial.

A third of organisations with paid staff reported difficulties filling posts, particularly managerial.

Skills gaps identified: 44% had some amongst current employees; 50% lacked understanding of effective IT use; 40% planning and forward thinking skills missing; 38% basic IT skills; 48% fundraising.

Limited recruitment pool in rural areas.